Wednesday, November 5, 2014

Does LEAN work in service organizations

Given the origins of LEAN in the Toyota Production System, it is easy to see how LEAN thinking can be stereotyped as being "something for manufacturing."  However, the degree to which LEAN thinking has been adopted across a broad variety of industries outside of manufacturing is remarkable although not surprising to a LEAN thinking practitioner.

To those wishing to explore LEAN thinking in non-manufacturing organizations, I would encourage you to view this presentation by Karen Martin:

http://www.slideshare.net/AMEConnect/value-stream-mapping-for-non-manufacturingmartinreplacement

And, read/ subscribe to  this blog by Mark Graban on LEAN in Healthcare:

http://www.leanblog.org

After reading this material, do you still believe that LEAN = Manufacturing?

No comments:

Post a Comment